This Privacy Policy explains how PV Digital Solution (“we”, “us”, “our”) collects, uses, shares, and protects your personal data when you visit our website [website URL] or contact us for our services. We operate in India, and your data is mainly stored and processed in India. By using our website or sharing your information with us, you agree to this policy and to the laws of India, including those on data protection and privacy. If you do not agree, please do not use the website.
1. Information We Collect
Information you give us. When you fill in our contact form, request a proposal, or get in touch by phone, email, or WhatsApp, we may collect your name, business name, phone number, email address, the service you are interested in, and the details you share about your project.
Information collected automatically. When you browse our website, we may collect your IP address, browser and device type, pages visited, and time spent on the site, using cookies and similar tools. This is combined and analysed in aggregate to understand how visitors use the website.
Information from clients. If you become a client, we may receive business information needed to deliver our work, such as website access, social media or advertising account access, and brand materials. We use these only for your project.
You can choose not to share information with us. In that case, we may not be able to respond to your enquiry or provide a particular service.
Please note: We never ask for your bank PIN, card PIN, or net-banking password. If anyone claiming to be from us asks for these, do not share them and report it to the police or the cyber crime authorities.
2. How We Use Your Information
We use your personal data to:
- Respond to your enquiries and send proposals you ask for
- Provide, manage, and improve our services
- Communicate with you about your project, including updates, reports, and invoices
- Send information about our services, with an option to unsubscribe at any time
- Understand and improve how our website works
- Prevent fraud, misuse, and security issues
- Follow legal requirements and enforce our terms
3. Cookies and Analytics
Our website uses cookies to work properly and to understand visitor behaviour. (If applicable: We use Google Analytics to measure website traffic.) (If applicable: We use advertising tools such as the Meta Pixel and Google Ads tags to measure and improve our advertising.) You can manage or disable cookies in your browser settings. Some parts of the website may not work as expected if you do.
4. Sharing Your Information
We do not sell your personal data. We may share it only in these cases:
- Service providers: trusted partners who help us run our website, email, analytics, communication tools, and project work, and who are required to protect your data.
- Advertising and analytics platforms: only if we use them, as described in the cookies section above.
- Legal reasons: government or law enforcement agencies, when required by law, a court order, or legal process, or when we believe in good faith that sharing is needed to protect our rights, property, or the safety of our users or others.
- Business changes: if our business is ever merged or transferred, your data may move to the new owner under the same protections.
Our website may link to third-party websites, including social media pages. We are not responsible for their privacy practices, so please read their policies.
5. Security
We use reasonable security practices to protect your data from unauthorised access, loss, or misuse. However, no method of sending information over the internet is completely secure, so we cannot guarantee absolute security. If you share account access with us for your project, please keep your passwords safe and change them when the project ends.
6. Data Retention and Deletion
We keep your personal data only as long as needed for the purpose it was collected, or as the law requires. We may keep some data longer to prevent fraud or abuse, resolve disputes, or meet legal obligations. We may also keep data in anonymised form for analysis. To ask us to delete your data, write to us at the contact details below. We may delay or refuse deletion where we have an ongoing project, dispute, or legal duty.
7. Your Rights
You can ask us to:
- Show you the personal data we hold about you
- Correct or update inaccurate data
- Delete your data
- Stop sending you marketing messages
Write to us at [your email] and we will respond within a reasonable time. We may need to verify your identity first.
8. Consent
By using our website or sharing your information, you consent to us collecting, using, storing, and sharing it as described in this policy. If you share someone else’s personal data with us, you confirm that you have the right to do so. You agree that we may contact you by phone, SMS, WhatsApp, and email about your enquiry or our services.
You may withdraw your consent at any time by emailing us with the subject “Withdrawal of consent for processing personal data”. Withdrawal does not affect what we have already done before. If you withdraw consent needed for a service, we may not be able to continue that service.
9. Children’s Privacy
Our services are meant for businesses. We do not knowingly collect personal data from children.
10. Changes to This Policy
We may update this policy from time to time. The latest version will always be on this page with the updated date. Please check it regularly.